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FAQ's

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- I OWN A DOMAIN THAT I'D LIKE TO USE.  IS THIS POSSIBLE?

Of course!.  To use our system with your own domain name, all you need to do is point your domain to our servers. 


- I DON'T HAVE A DOMAIN YET.  CAN I STILL USE YOUR WEBSITE PLATFORM?

Of course!  You can use the address assigned to you during sign up.  If at any time you want to use your own domain, you can!  To use our system with your own domain name, all you need to do is point your domain to our servers 



- HOW OFTEN DO YOU ADD NEW FEATURES AND/OR PERFORM UPDATES?

We frequently add new features and do system updates,  We decide which new features to develop based upon your Feature Requests.


- WILL YOU OFFER ANY PREMIUM FEATURES?

Yes, in the long run, we plan on developing premium features that you will be able to "add on" to your existing website.  There will be a small charge to "unlock" these features, if you choose to use them.  If you don't want to use them, no worries!


- DO YOU OFFER PHONE SUPPORT?

Yes, call us at this number +201025100560 , and currently we offer unlimited email support for our customers. And, you won't believe how good our support really is.  We're talking VIP Treatment.  As soon as your inquiry comes in, it becomes our first priority.  We'll even respond on nights and weekends.


- DO I OWN MY WEBSITE?

Yes, you own any of the content you publish to your website (i.e. all text, photos, etc. that YOU contribute) and are free to take it all with you if you choose to cancel your account.  However, you do not own the designs we provide you with as those are all copyrighted, and you therefore cannot use these designs outside of Fetewa.com


- CAN I COPY ANY OF THE DESIGNS?

No. All our designs are copryrighted by us and are strictly enforced. One of the greatest values of Fetewa.com is our first-class designs, and you can only use it if you are a Fetewa.com customer. You may not use this design on any other server.


- CAN I CHANGE MY DESIGN AT ANY TIME?  

Yes.  One of the beauties about Fetewa.com is the fact that you can change your design at any time with one click.  You'll absolutely love this feature, because we will be adding new designs frequently and it's always great to give your business a new fresh look.  


- CAN I CHANGE THE COLORS, FONTS, AND/OR FORMAT OF ANY DESIGN?  

Yes.  without knowledge of design or programming, and you are free to hire anyone to do so for you.  Regardless, even if you make a mistake and cause problems to your site, you will always be able to instantly recover and implement any of our original designs in one click.  


- I'VE EDITED ONE OF YOUR DESIGNS.  DO I OWN THE RIGHTS TO THIS DESIGN?  

No.  All our designs are copryrighted by us and all use of them are strictly enforced, whether in whole or in part.


- DO I HAVE ACCESS TO EDIT THE HTML OR CSS ON ANY DESIGN?  

No.


- DOES YOUR SERVICE INCLUDE WEB HOSTING?

Yes.  This means you do not need to pay for web hosting elsewhere.  To use our system with your own domain name, all you need to do is point your domain to our servers.


- DOES YOUR SERVICE INCLUDE EMAIL HOSTING?

Yes, we do provide email hosting services include the yearly subscribe. 10 Emails / 50 Gigabyte 


- CAN I SELL MY PRODUCTS OR SERVICES ON MY WEBSITE?  

Yes.  For more information on how to set this up, click here


- WHAT IS A FETEWA EDITOR?

Much of the content editing in Fetewa.com is done via pop-up windows called fetewa editors. Basically it converts common writing styles into HTML - so you don't have to learn another language to build web content.

The common fetewa editor controls allow you to insert files (images, videos, etc.) format your text, create lists, spell check, undo/redo changes, etc. If you have ever used Microsoft Word or any other text editor, you should already be familiar with these functions.

- IF I CANCEL MY ACCOUNT, HOW SOON WILL MY DATA BE DELETED?  

Immediately.  Once you cancel your account, we will not be able to recover any of your data.  


- WHERE IS YOUR COMPANY LOCATED?

14/2 5th Sector, Nirko buildings - Maadi

Address:
Phone Number:+201011850040